Experience Automation
From brand silo to an automation powerhouse
As a global supplier, our customer wanted to use universal automation solutions for its traditional forklift business.
The Living Transformation® has taken us from parallel brand thinking to a joint and focused automation sprint in short time.
Managing Director
Initial Situation & Pain Points
The Group-wide Automation Ramp-Up program stalled and led to the following problems:
More than 100 employees worked without a common focus (no common ground and lack of a joint vision)
Different priorities and brand interests hindered decision-making processes
No aligned KPIs
Lack of capacity
Plenty of activity with little progress
Frustration among management and the teams
Our Approach
Facilitation of an executive workshop to develop common goals, KPIs, capacity and No-Gos
Development of end-to-end flow analyses
Joint implementation of a value stream cut
Design of TI and Strategy Sprints
Helping portfolio decision-making, with WSJF
Establishing an operating model and rhythm
Help to identify effective practices and then scale them up
Results
Establish a clear, common vision and KPIs across brands/regions.
Synchronized rhythm of decisions, demos and delivery capability – less friction, higher commitment.
Portfolio prioritized by economic contribution; noticeably less work-in-progress.
Backlog cuts aligned with customer value; better forecasting quality in the plans.
First functional automation packages delivered bundled; acceptance from customers and sales increased.
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