DE

The data-based preparation has shortened discussions; the new setup delivers noticeably faster. The mixture of analytical depth and direct effect was convincing.

Head of the Digital Business Unit

Experience Digital Business Unit

Split & Conquer AI: Two ARTs for more flow and focus

Our customer was faced with the task of splitting an oversized SAFe® ART into two powerful Release Trains.

Initial Situation & Pain Points

The Digital Business Unit (DBU) faced a noticeable problem in the 10th Program Increment (PI): A single Agile Release Train (ART) was oversized with around 140 employees. This led to the following challenges:

  • High operational complexity

  • Bottlenecks due to cross-team dependencies

  • Delayed decision making

  • Pressure on the flow due to different team and architecture logics

  • WSJF prioritization came up short

  • High time expenditure for substantive debates, clarification of technical questions, coordination agreement and change of context

Our Approach

  • Support for the participatory design of the two new ARTs

  • Facilitation of a workshop for the development of a split plan and elaboration of the role and team assignment

  • Establishment of peer review instead of top-down assignment of responsibility

  • Help with storytelling about the new organizational structure

Results

  • WSJF decisions faster and data-based; significantly fewer escalation loops.

  • Rollover rate has dropped noticeably.

  • Planning and delivery are more closely interlinked.

  • Clear responsibilities per domain and team; fewer votes across many teams.

  • Critical dependencies have been reduced: from 47 to 15 – Flow is no longer slowed down by couplings.

  • More efficient PI planning: Total duration and coordination effort have decreased noticeably (e.g. 8 h → 5 h).

  • Key performance indicators improved: approx. +12% velocity, approx. −30% lead time after the first joint PI.

  • Sustainable flow: Value stream-oriented cutting prevents overload and keeps structures lean.

  • Scalable blueprint: The dual-ART model serves as a template for future growth and similar reorganization steps.

  • Data-driven decisions: AI-supported analyses as standard – greater transparency and acceptance of change.

  • Reduction of resistance overall and emergence of new, accelerated acceptance in change processes

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