Experience Digital Business Unit
Split & Conquer AI: Two ARTs for more flow and focus
Our customer was faced with the task of splitting an oversized SAFe® ART into two powerful Release Trains.
The data-based preparation has shortened discussions; the new setup delivers noticeably faster. The mixture of analytical depth and direct effect was convincing.
Head of the Digital Business Unit
Our customer was faced with the task of splitting an oversized SAFe® ART into two powerful Release Trains.
Initial Situation & Pain Points
The Digital Business Unit (DBU) faced a noticeable problem in the 10th Program Increment (PI): A single Agile Release Train (ART) was oversized with around 140 employees. This led to the following challenges:
High operational complexity
Bottlenecks due to cross-team dependencies
Delayed decision making
Pressure on the flow due to different team and architecture logics
WSJF prioritization came up short
High time expenditure for substantive debates, clarification of technical questions, coordination agreement and change of context
Our Approach
Support for the participatory design of the two new ARTs
Facilitation of a workshop for the development of a split plan and elaboration of the role and team assignment
Establishment of peer review instead of top-down assignment of responsibility
Help with storytelling about the new organizational structure
Results
WSJF decisions faster and data-based; significantly fewer escalation loops.
Rollover rate has dropped noticeably.
Planning and delivery are more closely interlinked.
Clear responsibilities per domain and team; fewer votes across many teams.
Critical dependencies have been reduced: from 47 to 15 – Flow is no longer slowed down by couplings.
More efficient PI planning: Total duration and coordination effort have decreased noticeably (e.g. 8 h → 5 h).
Key performance indicators improved: approx. +12% velocity, approx. −30% lead time after the first joint PI.
Sustainable flow: Value stream-oriented cutting prevents overload and keeps structures lean.
Scalable blueprint: The dual-ART model serves as a template for future growth and similar reorganization steps.
Data-driven decisions: AI-supported analyses as standard – greater transparency and acceptance of change.
Reduction of resistance overall and emergence of new, accelerated acceptance in change processes